Confidentiality and data protection at TGC
Collection of Personal Information:
We may collect the following types of personal information from you:
- Contact Information: Name, address, email address, phone number, and other similar contact details should you agree to.
- Account Information: Username, password, and other account-related details should you create an account with us.
- Payment Information: Credit/debit card details, billing address, and other payment-related information.
- Usage Information: Information about how you use our services, including browsing activity, interactions with our website, and preferences.
- Communication Information: Records of your communication with us, such as customer service inquiries or feedback.
Purpose of Data Collection:
We collect and process your personal information for the following purposes:
- Providing Services: To provide and fulfill the products and services you request from us.
- Communication: To communicate with you regarding your account, orders, and service-related updates.
- Improving Services: To understand how you use our services and to enhance and personalize your experience.
- Marketing: To send you marketing materials, promotions, and special offers, subject to your consent where required.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
Data Sharing and Disclosure:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information when required by law or to respond to a legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.
- Consent: With your explicit consent, we may share your data with third parties for marketing or other purposes.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
As a customer in Singapore, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of your personal information if it is inaccurate or incomplete.
- Erasure: Request the deletion of your personal information under certain circumstances.
- Objection: Object to the processing of your personal information for specific purposes.
- Withdraw Consent: Withdraw your consent for marketing or other processing activities where applicable.
Updates to the Policy:
Thank you for choosing The Green Collective SG Pte Ltd. We value your trust and are committed to protecting your privacy.