Standard delivery within Singapore typically takes 3-5 business days. Express delivery options may be available at checkout depending on your location. You will receive a tracking number once your order has been dispatched.
Do you offer free shipping?
Yes, we offer free standard shipping on orders above a minimum spend threshold. Please check our Shipping page or the checkout for the current free shipping threshold. Promotional free shipping offers may also be available from time to time.
What is your return policy?
We accept returns on most items within 14 days of delivery, provided the product is unused, in its original packaging, and in resaleable condition. To initiate a return, please contact us at hello@thegreencollective.sg with your order number and reason for return. Please note that certain product categories such as personal care items may not be eligible for return for hygiene reasons.
What payment methods do you accept?
We accept major credit and debit cards including Visa, Mastercard, and American Express. We also support PayNow, GrabPay, and other digital payment methods available at checkout. All transactions are processed securely.
How do I contact The Green Collective?
You can reach us by email at hello@thegreencollective.sg, via Facebook Messenger, or by visiting us in person at 107 North Bridge Road, Funan, #02-18, Singapore. For enquiries, partnerships, or corporate gifting, you can also fill in the contact form on our Connect page at thegreencollective.sg/pages/connect.
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